The She Means Digital Membership is a private online platform provided by She Means Digital (referred to in this policy as “we”, “us”, and “our”).

We are the controller of the personal data collected through the She Means Digital Membership platform and app, meaning we are legally responsible for deciding how and why your personal data is used.

We take your privacy very seriously, so please read this policy carefully as it explains who we are, how and why we collect, store, and use your personal data, and what rights you have in relation to it. It also sets out how you can contact us or the Information Commissioner’s Office if you have any questions or concerns.

We collect and use certain personal data about you when you use or join the She Means Digital Membership. When doing so, we are subject to the UK General Data Protection Regulation (UK GDPR).

This policy is divided into sections for easier navigation. If you require this policy in another format (such as large print, audio, or braille), please contact us using the details at the end of this document.

This privacy policy applies specifically to your use of the She Means Digital Membership platform and app.
You may find links to other websites or third-party tools within the membership - these have their own privacy policies, and we are not responsible for how those sites or tools handle your data.

We collect the following personal data when you join and use the membership. If you choose not to provide this information, you may not be able to access all parts of the platform.

• Your name, address, and contact details (including email address and phone number)

• Your billing information and payment details

• Information about your activity on and use of the membership platform

• Information about the services, programmes, and events you access

You may also voluntarily share additional data with us, such as:

• Your business name, niche, or professional background

• Your gender or location

• Details shared within the community (e.g., introductions or posts)

• Profile Pictures

• Feedback, testimonials, or survey responses

We collect data directly from you when you:

• Sign up for the membership

• Contact us or send feedback

• Access or participate in programmes, coaching calls, or community discussions

• Voluntarily share information through posts or messages inside the membership

We only use your data when we have a lawful basis to do so, such as:

• To perform a contract (to deliver your membership and related services)

• To comply with legal or regulatory obligations

• For our legitimate interests, such as improving our services or communicating important updates

• With your consent, for example, when sending optional marketing emails

We use your data to:

• Create and manage your member account

• Provide access to membership content, courses, and community spaces

• Communicate important updates or policy changes

• Improve the user experience and support our members better

• Send marketing updates or offers (only if you’ve opted in)

We may send you emails about membership updates, features, or special offers.
You can unsubscribe at any time by clicking the link in our emails.

We will never sell or share your personal data with other organisations for marketing purposes.

We may share your personal data with trusted third parties who help us deliver our services, including:

• Payment processors

• Email and marketing platforms

• Website and app hosting providers

• Professional advisers (such as accountants or legal advisers)

We may also share data with law enforcement or regulatory bodies if required to comply with legal obligations.

Neither you nor we will use any confidential information of the other for any purpose other than to perform our obligations under these Membership Terms.

We will only retain your personal data for as long as necessary to fulfil the purposes it was collected for.
If you cancel your membership, your account data will be deleted or anonymised within a reasonable timeframe.

We do not routinely transfer your data outside of the UK. If we ever do, we’ll ensure appropriate safeguards are in place.

Under UK GDPR, you have rights regarding your personal data, including:

• The right to access and receive a copy of your data

• The right to correct or delete data

• The right to restrict or object to how we use your data

• The right to withdraw consent at any time (where applicable)

• The right to data portability

For more details on your rights, visit the Information Commissioner’s Office (ICO) website.

We use appropriate security measures to protect your data from loss, unauthorised access, or misuse.
Access to your data is restricted to authorised personnel only.

If a data breach occurs, we will notify you and the regulator where legally required.

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:

Email: hello@shemeansdigital.com

We aim to resolve all complaints directly.
If you’re not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) via ico.org.uk/make-a-complaint

We may update this policy from time to time. If any significant changes are made, we’ll notify members by email.